Extended Section of Survey Topics
See the Core Section.
1. LEARNING AND DEVELOPMENT
- Investments in learning
- Digital awareness and skills for management
- Online learning platforms
- Diagnostic tools and analysis
2. HR PROCESSES AND SIMPLIFICATION
- Processes, impact on cost, initiatives to simplify
3. HR DATA STRATEGY AND PRACTICES
- HR data purpose, approach
- Data quality, HR data expertise
4. WORKFORCE COMPOSITION AND CRITERIA
- Hiring criteria, final decision
- Mixed workforce: permanent and temporary (contingent)
- Change in workforce composition
- Reasons, roles and management for temporary workforce
- Benefits and challenges
5. CUSTOMER DATA AND FOCUS
- Customer data purpose, strategy and practices
- Sources, overall approach
- Customer focus, customer digital experience
6. INNOVATION
- Disruptions and threats
- Innovation initiatives
- Platform-based business, status
- Speed of transformation
- External perceptions and relations
7. INVESTMENTS IN DIGITAL AND TRANSFORMATION
- Investment priorities 2016, evolution 2017
- Factors in digital investment decisions
- Acquisitions of digital or technology companies
- A 360-degree view