Core Section of Survey Topics
See the Extended Section.
1. ABOUT YOU AND YOUR ORGANIZATION
- Profiling questions: name, organization, size, type, country, etc.
2. DIGITAL LANDSCAPE AND COVERAGE
- Digital capabilities: individual, business, organizational
- Scope, usage by departments/functions
- Platform vision vs. situation today
- User experience design, user identity management
3. MOBILE STRATEGY AND SERVICES
- Corporate smartphones and tablets
- Policies and practices for BYOD, BYOPC and BYOA
- Smartphone services and apps
4. SOCIAL NETWORKS AND COMMUNITIES
- Enterprise social network and deployment
- Communities (types and members)
5. WORK PRACTICES
- Individual, team and organizational dimensions
- Performance and incentives
6. ORGANIZATIONAL CULTURES
- Work cultures, trust
- Functional involvement in social collaborative initiatives
- Collaborative maturity
- Organizational flexibility
7. LEARNING AND DEVELOPMENT
- Approaches to learning
- Digital advocates and champions
- Retaining knowledge and know-how
8. SERVING CUSTOMERS
- Customer collaboration
- Customer-facing workforce
9. DIGITAL TRANSFORMATION
- Strategy and initiatives, vision,
- Goals, components of program
- Maturity today
10. LEADERSHIP
- Leadership style, strategic vision
- Management support and involvement
- Top digital person: level and placement
11. DECISION-MAKING
- Management levels
- Functions/departments
12. CHALLENGES AND CHANGE
- Human challenges
- Strategic and operational challenges
- Change factors
13. A VISION
- How close, on a scale of 1 to 10